Privacy Policy
Last updated: April 27, 2026
This Privacy Policy explains how Oikaze Labs, Inc. ("Oikaze Labs", "we", "us") collects, uses, and shares information about you when you use our learning platform and related services (the "Service").
1. Information we collect
We collect the following categories of information:
- Account information — name, email, password hash, and organization details you provide when you sign up.
- Content — courses, lessons, comments, submissions, and other material you upload or create on the platform.
- Usage data — pages visited, features used, IP address, browser, and device information.
- Payment information — handled by Stripe; we do not store full card numbers.
2. How we use information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process payments and send transactional emails
- Provide customer support
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
3. Sharing
We do not sell your personal information. We share information only with service providers who help us operate the Service (such as cloud hosting and payment processors), or when required by law.
4. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us at privacy@oikazelabs.com to exercise these rights.
5. Data retention
We retain your information for as long as your account is active and as needed to provide the Service. After account deletion, we delete or anonymize personal data within a reasonable timeframe, except where retention is required by law.
6. Security
We use industry-standard safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
7. International transfers
Your information may be processed in countries other than the one you reside in. We rely on appropriate safeguards (such as Standard Contractual Clauses) when transferring data across borders.
8. Changes
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
9. Contact
Questions? Email privacy@oikazelabs.com.